Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including your name, email address, and any other information you choose to provide when creating an account or using our services. We also collect data about your contacts that you upload to our platform for email campaign purposes.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and respond to your requests. Your uploaded contacts are used solely for sending your email campaigns and are never shared with third parties.

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and access is limited to authorized personnel only.

5. Your SMTP Credentials

If you provide SMTP credentials for sending emails through your own servers, these credentials are encrypted and stored securely. We never share your SMTP credentials with any third parties, and they are only used to send emails on your behalf.

6. Cookies

We use cookies to maintain your session and preferences. These cookies are essential for the operation of our service and do not track you across other websites.

7. Third-Party Services

We may use third-party services such as Stripe for payment processing. These services have their own privacy policies governing the use of your information. We encourage you to review their policies.

8. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at hi@indiesend.co.